Build contact forms, send them via your own SMTP, and place them in the theme with the SMTP Form block.
FAQ
Quick answers about setup, plans, and how submissions are handled.
What does Smartform do?
Smartform lets you build contact forms in the Shopify admin and send submissions via your own SMTP to a recipient address you choose. Place the form in your theme with the “SMTP Form” block.
How do I install and open the app?
Install Smartform from the Shopify App Store or your install link. After that, always open the app from the Shopify admin — you don’t need a separate login on this website.
Are form submissions stored in the app?
No. All submissions are forwarded through a secure proxy directly by email and are not stored.
Where do I configure SMTP and the recipient?
Manage SMTP credentials under “SMTP settings” in the app. Set the recipient email for each form in the form builder.
What’s included in the Free plan?
The Free plan includes up to 3 forms with text, email, phone, number, and textarea fields.
Which form fields are included in the Pro plan?
The Pro plan adds dropdown, checkboxes, radio buttons, date, file upload, and a GDPR field.
How can I translate my form?
With the Pro plan, you can edit as many languages as you like directly in form management.
What happens to my form if my subscription ends?
The form is simply shown as unavailable on the page.
How do I place a form in my store?
In the app, click “Add form to theme”, or go to Online Store → Themes → Customize, add the “SMTP Form” block, and select the form you want.